Developing a performance management system using soft systems methodology: A Chinese case study
نویسندگان
چکیده
منابع مشابه
Developing a performance management system using soft systems methodology: A Chinese case study
The economic crisis created major problems for a successful, hi-tech Chinese company – Tonsan. They already had in place a performance management system based around the balanced scorecard which worked successfully in times of growth and high demand. However, with the world downturn they suddenly found that their current system was not able to cope with the demands placed on it. The authors wer...
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ژورنال
عنوان ژورنال: European Journal of Operational Research
سال: 2012
ISSN: 0377-2217
DOI: 10.1016/j.ejor.2012.06.029